Customer Service is only available in German and English.

To sign up to CTB you need to:

1. Be a resident of the European Economic Area (incl. Switzerland)

2. Be a national of one of the following:




DZ

Algeria

ID accepted
Passport accepted


AO

Angola

ID accepted
Passport accepted


BF

Burkina Faso

ID accepted
Passport accepted


CM

Cameroon

ID accepted
Passport accepted


EG

Egypt

ID accepted
Passport accepted


GH

Ghana

ID accepted
Passport accepted


CI

Ivory Coast

ID accepted
Passport accepted


KE

Kenya

ID accepted
Passport accepted


MW

Malawi

ID accepted
Passport accepted


ML

Mali

ID accepted
Passport accepted


MA

Morocco

ID accepted
Passport accepted


NB

Namibia

ID accepted
Passport accepted


NG

Nigeria

ID accepted
Passport accepted


ZA

South Africa

ID accepted
Passport accepted




AZ

Azerbaijan

ID accepted
Passport accepted


BD

Bangladesh

ID accepted
Passport accepted


CN

China / Hong Kong

ID accepted
Passport accepted


GE

Georgia

ID accepted
Passport accepted


ID

Indonesia

ID accepted
Passport accepted


JP

Japan

ID accepted
Passport accepted


KZ

Kazakhstan

ID accepted
Passport accepted


KW

Kuwait

ID accepted
Passport accepted


LB

Lebanon

ID accepted
Passport accepted


MY

Malaysia

ID accepted
Passport accepted


PH

Philippines

ID accepted
Passport accepted


KR

Republic of Korea

ID accepted
Passport accepted


SG

Singapore

ID accepted
Passport accepted


TW

Taiwan

ID accepted
Passport accepted


TH

Thailand

ID accepted
Passport accepted




AT

Austria

ID accepted
Passport accepted


BE

Belgium

ID accepted
Passport accepted


BA

Bosnia Herzegovina

ID accepted
Passport accepted


BG

Bulgaria

ID accepted
Passport accepted


HR

Croatia

ID accepted
Passport accepted


CY

Cyprus

ID accepted
Passport accepted


CZ

Czechia

ID accepted
Passport accepted


DK

Denmark

ID accepted
Passport accepted


EE

Estonia

ID accepted
Passport accepted


FI

Finland

ID accepted
Passport accepted


FR

France

ID accepted
Passport accepted


DE

Germany

ID accepted
Passport accepted


GR

Greece

ID accepted
Passport accepted


HU

Hungary

ID accepted
Passport accepted


IS

Iceland

ID accepted
Passport accepted


IE

Ireland

ID accepted
Passport accepted


IT

Italy

ID accepted
Passport accepted


LV

Latvia

ID accepted
Passport accepted


LI

Liechtenstein

ID accepted
Passport accepted


LT

Lithuania

ID accepted
Passport accepted


LU

Luxembourg

ID accepted
Passport accepted


MT

Malta

ID accepted
Passport accepted


NL

Netherlands

ID accepted
Passport accepted


MK

North Macedonia

ID accepted
Passport accepted


NO

Norway

ID accepted
Passport accepted


PL

Poland

ID accepted
Passport accepted


PT

Portugal

ID accepted
Passport accepted


XK

Republic of Kosovo

ID accepted
Passport accepted


RO

Romania

ID accepted
Passport accepted


RU

Russia

ID accepted
Passport accepted


RS

Serbia

ID accepted
Passport accepted


SK

Slovakia

ID accepted
Passport accepted


SI

Slovenia

ID accepted
Passport accepted


SP

Spain

ID accepted
Passport accepted


SE

Sweden

ID accepted
Passport accepted


TR

Turkey

ID accepted
Passport accepted


UA

Ukraine

ID accepted
Passport accepted


GB

United Kingdom

ID accepted
Passport accepted




CA

Canada

ID accepted
Passport accepted


MX

Mexico

ID accepted
Passport accepted




AU

Australia

ID accepted
Passport accepted


NZ

New Zealand

ID accepted
Passport accepted




AR

Argentina

ID accepted
Passport accepted


BR

Brazil

ID accepted
Passport accepted


CL

Chile

ID accepted
Passport accepted


CO

Colombia

ID accepted
Passport accepted


PE

Peru

ID accepted
Passport accepted


VE

Venezuela

ID accepted
Passport accepted